Question 1

What services does DONOMI provide?

Accepted Answer

DONOMI provides professional fulfillment warehousing in Japan, including inventory management, order processing, packing, and shipping via Yamato Transport and Sagawa Express. We also offer IT development, AI solutions, and e-commerce operations support.

Question 2

Where is DONOMI warehouse located?

Accepted Answer

DONOMI warehouse and logistics center is located at 1518-41 Haniya, Sammu-shi, Chiba-ken 289-1223, Japan. We also have a development center in Hanoi, Vietnam.

Question 3

Which e-commerce platforms does DONOMI support?

Accepted Answer

DONOMI supports Amazon Japan, Rakuten, and TikTok Shop through secure API integrations. Orders are automatically synced to our internal WMS/OMS for physical fulfillment.

Question 4

How fast is delivery across Japan?

Accepted Answer

DONOMI achieves 1-2 day delivery across Japan with a 99%+ delivery success rate through direct contracts with Yamato Transport and Sagawa Express.

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